Please note
It's Christmas! And we're really in demand right now
You can send your question to us – but as the DontSendMeACard platform processes a very high-volume of donations and e-card sends during a seasonal rush – it's simply not possible for us to answer every question. Which is why we've put so much work into making sure everything is clearly documented, as we may not be able to get back to you.
We will endeavour to reply and appreciate your patience and understanding. If we can see that your question is readily answerable in our docs we will mark it as resolved.
Or do you need technical assistance?
If you have a user or charity account with us and are having issues please submit a technical support request.
