Support
Technical Support
It's Christmas! And we're really in demand right now
The DontSendMeACard platform is especially popular at this time of year.
We're a small team, helping thousands of charities raise much needed funds with donations instead of greeting cards. We don't charge charities anything for this, and it's a lot of work.
If you can spend a few moments to see if you can find an answer before contacting us it would be much appreciated!
Find answers
We provide support if
• You are experiencing an issue technically using our systems
We don't provide support for
• Delivery of e-cards – view guidance here
• How it works in general – view instructions here and an overview of How it Works here
• Basics of using the user interface – we've made this intuitive and easy-to-use
Get Technical Support
