Stand-by-me Children's Bereavement Support Stand-by-me Bereavement Support offers support and advice to children, young people and their families in North Hertfordshire and Stevenage. Information and advice are available through our innovative website and telephone helpline. We offer a therapeutic groupwork programme for children, young people and their parent/carers. To support schools, we have our Contact-me model of support which provides a framework to support those bereaved in childhood throughout their school career and our Uniting Families project enables us to support individual families that have been bereaved.